{"id":26654,"date":"2022-05-25T14:11:57","date_gmt":"2022-05-25T19:11:57","guid":{"rendered":"https:\/\/luchonoticias.com\/?p=26654"},"modified":"2022-05-25T14:11:59","modified_gmt":"2022-05-25T19:11:59","slug":"casa-del-consumidor-de-neiva-celebra-siete-anos-al-servicio-de-la-ciudadania","status":"publish","type":"post","link":"https:\/\/luchonoticias.com\/editor\/casa-del-consumidor-de-neiva-celebra-siete-anos-al-servicio-de-la-ciudadania\/","title":{"rendered":"Casa del Consumidor de Neiva celebra siete a\u00f1os al servicio de la ciudadan\u00eda"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">La Superintendencia de Industria y Comercio, en su rol como autoridad nacional para la protecci\u00f3n al consumidor, conmemora los siete a\u00f1os de funcionamiento de la Casa del Consumidor de Neiva, periodo en que se ha logrado atender a 76.947 ciudadanos por temas relacionados con sus derechos como consumidores de bienes y servicios. Adem\u00e1s del servicio de orientaci\u00f3n personalizada que prestan los abogados de la Entidad, vale la pena destacar la labor de sensibilizaci\u00f3n que se ha realizado durante estos a\u00f1os con comerciantes locales, al igual que la capacitaci\u00f3n permanente a las autoridades que tienen deberes administrativos de inspecci\u00f3n, vigilancia y control en la relaci\u00f3n de consumo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAgradecemos a todas las personas que se han acercado a la Casa del Consumidor de Neiva en estos siete a\u00f1os de operaci\u00f3n y esperamos haber contribuido para la protecci\u00f3n de sus derechos como consumidores de bienes y servicios. Nuestra misi\u00f3n con este programa ha sido que la ciudadan\u00eda conozca y se apropie de sus obligaciones y derechos a la hora de realizar compras en el comercio tradicional o por medio de plataformas digitales\u201d, afirm\u00f3 Juan Felipe Barrera Galvis, director de la Red Nacional de Protecci\u00f3n al Consumidor de la Superintendencia de Industria y Comercio.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/luchonoticias.com\/wp-content\/uploads\/2022\/05\/WhatsApp-Image-2022-05-25-at-11.30.40-AM-1024x472.jpeg\" alt=\"\" class=\"wp-image-26656\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Durante estos a\u00f1os, los temas que m\u00e1s han sido consultados en la Casa del Consumidor han sido:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Inconvenientes para hacer efectiva la garant\u00eda<\/li><li>Calidad en la prestaci\u00f3n del servicio<\/li><li>Cl\u00e1usulas de permanencia y protecci\u00f3n contractual<\/li><li>Informaci\u00f3n y publicidad enga\u00f1osa<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Arreglo directo<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;Otro de los servicios que se prestan en la Casa del Consumidor es el denominado Arreglo Directo, donde los consumidores pueden solucionar las controversias que tengan con los comerciantes sin necesidad de acudir a instancias legales, por medio del di\u00e1logo y acompa\u00f1amiento de una bogado especializado en temas de derechos del consumidor. En Neiva se han realizado 40 acuerdos a trav\u00e9s de esta herramienta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La Casa del Consumidor de Neiva est\u00e1 ubicada en el Centro Comercial Los Comuneros (Carrera 2 # 8 &#8211; 05 Piso 4 Oficina 4038) y abre sus puertas al p\u00fablico de lunes a viernes, de 09:00 am a 12:00 m y de 02:00 pm a 05:00 pm. En lo corrido de 2022 se han atendido a 4.064 ciudadanos, que presentaron inconvenientes, en su mayor\u00eda, por temas relacionados con garant\u00edas, prestaci\u00f3n de servicio, protecci\u00f3n contractual, entre otros.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/luchonoticias.com\/wp-content\/uploads\/2022\/05\/WhatsApp-Image-2022-05-25-at-11.30.42-AM-1024x768.jpeg\" alt=\"\" class=\"wp-image-26657\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Las Casas del Consumidor de Bienes y Servicios son espacios f\u00edsicos que se adec\u00faan para brindar orientaci\u00f3n a los consumidores de bienes y servicios y apoyar a las administraciones municipales de la regi\u00f3n en el correcto ejercicio de sus funciones de inspecci\u00f3n, vigilancia y control en materia de protecci\u00f3n al consumidor y metrolog\u00eda legal. Actualmente, se tiene cobertura en 16 ciudades del pa\u00eds y 9 localidades de Bogot\u00e1.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La Superintendencia de Industria y Comercio, en su rol como autoridad nacional para la protecci\u00f3n al consumidor, conmemora los siete a\u00f1os de funcionamiento de la Casa del Consumidor de Neiva, periodo en que se ha logrado atender a 76.947 ciudadanos por temas relacionados con sus derechos como consumidores de bienes y servicios. Adem\u00e1s del servicio [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36,35],"tags":[],"class_list":["post-26654","post","type-post","status-publish","format-standard","hentry","category-destacado","category-regional"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Casa del Consumidor de Neiva celebra siete a\u00f1os al servicio de la ciudadan\u00eda -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/luchonoticias.com\/editor\/casa-del-consumidor-de-neiva-celebra-siete-anos-al-servicio-de-la-ciudadania\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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