{"id":9552,"date":"2021-02-03T08:27:53","date_gmt":"2021-02-03T13:27:53","guid":{"rendered":"https:\/\/luchonoticias.com\/?p=9552"},"modified":"2021-02-03T08:27:55","modified_gmt":"2021-02-03T13:27:55","slug":"una-nueva-herramienta-para-la-atencion-al-publico-en-la-secretaria-de-movilidad","status":"publish","type":"post","link":"https:\/\/luchonoticias.com\/editor\/una-nueva-herramienta-para-la-atencion-al-publico-en-la-secretaria-de-movilidad\/","title":{"rendered":"Una nueva herramienta para la atenci\u00f3n al p\u00fablico en la Secretar\u00eda de Movilidad"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Con el fin de mejorar la atenci\u00f3n al usuario y evitar las aglomeraciones en la Secretar\u00eda de Movilidad y mejorar la efectividad en cada uno de los procesos, la oficina de registro de esta dependencia, cre\u00f3 una nueva l\u00ednea de atenci\u00f3n al usuario, a trav\u00e9s de la cual los ciudadanos podr\u00e1n realizar cualquier tipo de tr\u00e1mite.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cEn esta ocasi\u00f3n, hemos decido tener una l\u00ednea de atenci\u00f3n que corresponde al 313 3749072, una l\u00ednea a la cual se podr\u00e1 llamar para recibir la informaci\u00f3n de tr\u00e1mite y todo lo que se requiere de lo que elaboramos nosotros en la secretar\u00eda\u201d afirm\u00f3 Elberto Garavito, secretario de Movilidad de Neiva.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El objetivo es que, a trav\u00e9s de una llamada telef\u00f3nica, bajo el modelo de Call Center, los usuarios puedan realizar tr\u00e1mites como solicitud de licencias de conducci\u00f3n, refrendaci\u00f3n, duplicados, inscripciones al RUNT, liquidaciones de impuestos, traspasos, matr\u00edculas, pagos y radicaci\u00f3n de comparendos, radicaci\u00f3n de prescripciones y acuerdos de pago entre otros.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La l\u00ednea estar\u00e1 habilitada de lunes a jueves de 7:00 a.m. a 11:30 a.m. y de 2:00 a 4:30 p.m., y los viernes de 7:00 a.m. a 11:30 a.m y de 2:00 a 3:30 p.m.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Con el fin de mejorar la atenci\u00f3n al usuario y evitar las aglomeraciones en la Secretar\u00eda de Movilidad y mejorar la efectividad en cada uno de los procesos, la oficina de registro de esta dependencia, cre\u00f3 una nueva l\u00ednea de atenci\u00f3n al usuario, a trav\u00e9s de la cual los ciudadanos podr\u00e1n realizar cualquier tipo de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[1040,969,42,2708],"class_list":["post-9552","post","type-post","status-publish","format-standard","hentry","category-local","tag-atencion-al-publico","tag-linea","tag-neiva","tag-secretaria-de-movilidad"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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